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Microsoft apologizes for Cloud Saved Games outage, offers consolation

DVDBack23 @ Jan 01, 2013 01:50 | 2 comments

Microsoft announced this morning that any user affected by the Cloud Saved Games outage will receive a free month extension to their Xbox Live Gold subscription.

Late last week, the cloud feature stopped working for most subscribers, leading to a 48-hour outage.

Company engineers had "been working around the clock to get the issues resolved," said the company at the time.

Microsoft's Xbox Live general manager Alex Garden noted the feature returned to all users today, with the company still investigating the underlying cause: "We can assure you we'll also be doing a thorough post mortem to help prevent this from happening again."

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Comments

Comment by: JST1946 (Jan 01, 2013 16:32)

Aye chingow.


20 Year U.S.Army Veteran.Vietnam 1969-1972 101st Abn.Div.

Comment by: ronatola (Jan 04, 2013 19:03)

dammit - so that's why i lost all my cars in NFS:Most Wanted 2
Now I have to go thru the agony of contacting them.


   

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